Are you ready for the party season?

15 Oct 2019

The festive season is around the corner and will bring new customers through your door. You will probably be hoping to turn the new faces into regular customers.

According to surprising research by P&G Professional, cleanliness is important for creating loyalty.

Even a customer who has had an otherwise good experience, 66% would not return if the toilets are unhygienic.

One unclean area in a restaurant or hotel, will cause 63% of customers to question the cleanliness of other areas.

85% of consumers think that the cleanliness of a restaurant is as important as the quality of the food. Therefore, hygiene is an essential part of customer service itself.

The challenge then becomes how to achieve this level of hygiene, especially during a busy time when there are more visitors to the facilities.

The goal can be achieved by maximising efficiency, which is all about optimisation. Make sure to use expert guidance to find the optimal hygiene solutions for your company. The cheapest solutions will not be suitable if your staff need to spend more time using them.

You might be able to help your employees save hours of cleaning time a week. This is especially important with catering staff to make sure that they can put their best effort into customer service and food prep during the busiest time of the year.

Source: Research commissioned by Procter & Gamble Professional

At Spot-On-Supplies, we work closely with Procter & Gamble to offer our customers the hygiene solutions that suit them best.